Strategic solutions
Using our collective knowledge and lived experience of the complexities associated with planning, delivering and extending the life of new and existing assets, our strategic solutions specialists help transform the way our customers invest, plan, deliver and maintain transport infrastructure.
We enhance alignment between strategic planning and asset operations by integrating the planning, design, procurement and delivery functions, mapping performance requirements, and undertaking market and industry analysis’s. This supports optimal, benefits driven management and investment decisions.
Service strategy
We help to deliver business transformation and improvement outcomes for our customers through our depth of knowledge and understanding of their assets and business operating requirements. A carefully defined Service Strategy ensures the best possible alignment with desired project outcomes can be achieved and later realised in the project delivery and operations phases.
We enhance alignment with strategic planning and asset operations, while integrating the planning, design, procurement and delivery functions. The enables us to better identify service needs, performance requirements and delivery timescales, which inform investment decision, leading to optimized and benefits driven capital investment plans.
Change management
We provide structured and systematic end-to-end change management support to prepare organisations to operate in new ways, as defined by changes to people, process and technology, applying global best practices to maximise success.
Our approach ensures that risks and opportunities of the intended change are identified early and stakeholders are identified and mapped to help navigate individual and team expectations and support the transition.
We assess change readiness and leverage key gains of change, manage change fatigue and minimise uncertainty to ensure resistance is managed effectively in order to efficiently and permanently implement change.
Analysis and benchmarking
Comparing your own organisation, process, product or performance to others is essential when competing and identifying areas for improvement. Benchmarking identifies and analyses applicability and transferability to our clients’ individual
We offer performance benchmarking services that can improve your product and service offerings and enhance your market position, as well as capability benchmarking which compares the maturity and internal performance of your organisation’s business capabilities to those of other companies and industry best practice.
To supplement our benchmarking offering, we provide industry analysis, which facilitates organizational understanding of its position relative to others that produce similar products or services. We also offer product analysis which compares different products readily available on the market based on the technical and operational needs of our clients, and recommend the most suitable options.
Risk Management
Our team, together with our Program and Project Management Solutions experts, utilise best-in-class approaches to produce superior results for your program or project. This is created through an atmosphere of trust and collaboration.
Our approach ensures that risks and opportunities are identified early and effective mitigations can be implemented:
- Clear and concise procedures
- Balance risks versus potential opportunities
- Understanding the customers’ strategic risk appetite and ability for comprehensive risk-taking
- Risk ownership is by the party best placed to manage it
- Development of robust control measures and implementation of a control monitoring framework to drive continuous mitigation of risk exposure.
